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Azerbaijan

Judging it smart, Azerbaijan’s courts go digital

Tako Kobakhidze's picture
Baku


















I was back in Baku recently, after a 9 year gap, and guess what I recognized first? Yes, those famous pounding winds – immortalized in the city’s ancient Persian name of Bādkube – or “city of winds”. But as I went about rediscovering this thriving city along the Caspian Sea, I soon realized that I would also be witness to “winds of change”.

Indeed, so much had changed here since my last visit. Most visibly, the urban skyline is now speckled with construction cranes, reflecting a city busy growing upward – its physical outline seeming to transform before my eyes. But infrastructure is just one aspect of Baku’s modern story. Beyond the hectic expansion of concrete and metal, I was also able to observe exciting changes in technology and innovation that are helping to transform an integral part of this city’s life – its judicial services!

Beyond celebrating – Removing barriers for women in the South Caucasus

Mercy Tembon's picture
Georgia kindergarten
























After seventeen months in the South Caucasus, I have learnt a lot from colleagues in the countries of Armenia, Azerbaijan and Georgia about this day, March 8th. It is considered one of the most grandiose days of the calendar – when women and girls of all ages are acknowledged and showered with flowers and gifts of various kinds. Gifts range from a handmade card or a trinket to a bunch of violets or mimosa flowers. Older women might receive a bottle of French perfume, cosmetics, cutlery, crockery or other household items.

On March 8th, it is a common occurrence to see street vendors selling flowers in abundance, and shops are mainly full of male customers. The most important gift is that, on this day, men are also supposed to do all the house chores, so that on this day at least, women can forget about dishes, cooking and childcare, and enjoy some well-deserved time off! In a nutshell, it is a day of paying tribute to women everywhere – in homes, classrooms, and workplaces.

E-bureaucracy: Can digital technologies spur public administration reform?

Zahid Hasnain's picture

Editor's note: This blog post is part of a series for the 'Bureaucracy Lab', a World Bank initiative to better understand the world's public officials.

Photo: Arne Hoel / World Bank


“By introducing an automated customer management system we took a noose and put it around our own necks. We are now accountable!”

This reflection from a manager in the Nairobi Public Water and Sewerage utility succinctly captures the impact of MajiVoice, a digital system that logs customer complaints, enables managers to assign the issue to a specific worker, track its resolution, and report back to the customer via an SMS. As a result, complaint resolution rates have doubled, and the time taken to resolve complaints has dropped by 90 percent.

MajiVoice shows that digital technologies can dramatically improve public sector capacity and accountability in otherwise weak governance environments. But is this example replicable? Can the increasingly cheap and ubiquitous digital technologies—there are now 4.7 billion mobile phone users in the world—move the needle on governance and make bureaucrats more accountable?

Who's heard of "Garbology"?

Meriem Gray's picture

It's as tall as some of Baku’s fanciest buildings, but the only residents here are crows and seagulls. Welcome to the Central Balakhani Sanitary Landfill, the largest rubbish dump in the Greater Baku area. But this is a dump with a difference: it is meticulously organized, as far as garbage disposal sites go.

Recently, the site was nothing but a big, open pile of burning garbage that has been rising from the ground since it was a designated dumping site in 1963. Now, six days a week, an army of trucks delivers 350 tons of municipal solid waste from the homes and offices of Baku’s millions of inhabitants.

Improving fairness, opportunity and empowerment: A view from the South Caucasus

Genevieve Boyreau's picture
I was quite intrigued by the findings of the latest Europe and Central Asia Economic Update, with its special focus on "Polarization and Populism". As Program Leader for the South Caucasus region, covering Azerbaijan, Armenia and Georgia, I was particularly interested in the fact that these three countries report the highest levels of life and job dissatisfaction, despite declining disparities and overall income improvement in the region (in Georgia, for instance). Indeed, using the World Bank’s "twin goal” metrics, the South Caucasus region has been performing reasonably well.

An office on four wheels brings land administration services to isolated populations

Victoria Stanley's picture
 State Committee on Property Issues of Azerbaijan Republic
Photo: State Committee on Property Issues of Azerbaijan Republic
I recently had the opportunity to see the mobile offices run by the State Service for the Registration of Real Estate (SSRRE) of the Republic of Azerbaijan.  These mobile offices provide the same services any citizen can receive in a physical SSRRE office, but they literally come to you.

Property registration is a very important activity in Azerbaijan which has transformed from a planned economy to a market economy over the past decade. For most citizens their property is the largest asset they own, so being able to register that property in a secure real estate registry is very important. However, there are many reasons that can prevent property owners from visiting an office, whether it be distance, old age, or disability. That’s why SSRRE decided to take the office out on the road. 

Part of the #Youthbiz movement? Share your story!

Valerie Lorena's picture

Also available in: Français | العربية
 



A boat trip from Port Elizabeth to Kingstown, in the Caribbean country of Saint Vincent and the Grenadines, is a one-hour trip that locals take several times a day. It was during one of these journeys that the boat of Kamara Jerome, a young Vincentian fisherman, ran out of gas six miles from Bequia City in what is termed locally as the "Bequia Channel." While waiting for help with strong wind gusts and the sun on his head, the idea of developing a boat that would run with wind and solar energy was born. Soon after, the idea became a prototype; a boat using green technology was on the water making 20-year-old Jerome a winner of international innovation competitions and a role model to other Caribbean youth. 
 
In Mexico, young engineer Daniel Gomez runs a multimillion bio-diesel company originally conceived as a research project for his high school chemistry class. Gomez and his partners - Guillermo Colunga, Antonio Lopez, and Mauricio Pareja - founded SOLBEN (Solutions in bio-energy in Spanish) in their early twenties. 
 
Although Daniel and Kamara have different educational backgrounds, they do share one important skill, the ability to identify a problem, develop an innovative solution, and take it to the market. In other words, being an entrepreneur, an alternative to be economically active, that seems to work and not only for a few.

Azerbaijan's broadband at a crossroads

Natalija Gelvanovska's picture
View of Baku, Azerbaijan. Photo: David Davidson/flickr

Geographically and historically, Azerbaijan has often been at the crossroads: of trade routes, cultures, and influences. From a telecom policymaking standpoint, the country is currently at another important crossroad - this time having to choose from available regulatory approaches designed to pave the way for the high-speed broadband roll-out across the country.
 
Which regulatory framework is best to follow? Which country experience is closest to the needs of the Azerbaijani population and could provide for not only rapid but, more importantly, self-sustaining broadband market development?

Over the last year I had a chance to analyze the Azerbaijani broadband market, with my objective being the formulation of advice on the best way to stimulate the broadband market growth. In this blog I would like to briefly outline two relevant models of fixed broadband market development, either of which, from a quick glance, could be considered appealing for Azerbaijan because of a positive market growth trajectory and low consumer prices (the full analysis will be published soon). The models I am referring to are competition-led and government-led market development approaches, in the analysis they are represented by experiences of two oil-exporting economies, similar to Azerbaijan - Norway and Qatar.
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Apply for SAFE Trust Fund grants

Soukeyna Kane's picture



The SAFE Trust Fund application (Word document) is now open until 27 February 2015.
 
What is SAFE?
 
SAFE means Strengthening Accountability and the Fiduciary Environment. It is a Trust Fund group administered by the World Bank and established by the Swiss State Secretariat for Economic Affairs (SECO) and the European Commission with the aim of improving public financial management in the Europe and Central Asia region. This Trust Fund group provides support for activities to assess public financial management (PFM) performance, identify and implement actions to achieve improvements and share knowledge and good practices across countries in the region.

Rising Financial Pressures from the East

Aurora Ferrari's picture
It’s hard to get a break in the Europe and Central Asia region, it seems – even a short one. Hit hard by the troubles in the Eurozone at the beginning of the decade, emerging and developing countries in Eastern Europe are, at the beginning of this year, contending with renewed fears. Meanwhile, external pressures have built up on the Central Asia side as well.

All eyes turned to Russia recently, when on 16 December the ruble plunged by more than 11 percent, despite the Central Bank of Russia’s last-minute interest rate hike of 6.5 percentage points to 17 percent. When it looked like Russia’s turmoil might spread to global markets, western economies sat up and paid close attention.

What may have gone unnoticed, however, is the ongoing impact on our client countries in the Europe and Central Asia region.

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